Bizrate Circle of Excellence Recognizes Superior Customer Service

Bizrate Award pic

Bizrate Award
Image: blog.ministryideaz.com

Ministry Ideaz offers family worship products and handmade ministry supplies through an online storefront and a physical store in New York, located just a short drive from the World Headquarters of Jehovah’s Witnesses. Its dedication to quality products and customer satisfaction earned Ministry Ideaz a 2016 Bizrate Circle of Excellence Award for superior customer service and satisfaction.

The Bizrate Circle of Excellence recognizes online retailers that maintain a dedication to delivering an outstanding customer experience. Retailers represent the top 5.8 percent of Bizrate’s North American network and include businesses that achieve loyal customer bases through their practices and business policies. Furthermore, annual winners represent the top 2 percent of participating Bizrate Insight retailers.

Recipients are determined through a customer rating system that examines customer satisfaction scores over a one-year period. The rating system also takes into account retailer scores according to Bizrate’s seven metrics of customer service, which comprise four point-of-sale metrics and three post-order-fulfillment metrics. Only retailers that receive a rating of 9 or higher are considered for the award.

Ministry Ideaz – Customer-Friendly Return Policy

Ministry Ideaz pic

Ministry Ideaz
Image: ministryideaz.com

Ministry Ideaz sells a wide range of ministry items for Jehovah’s Witnesses. Focused on customer satisfaction, Ministry Ideaz works to ensure shoppers receive the items they want, free of damage or defects. As such, the company sets forth a simple return process.

If the item that arrives is defective, damaged from the shipping process, or a product that the customer did not order, Ministry Ideaz will cover the cost of shipping a replacement product and returning the unwanted item. Further, customers can initiate a return if they decide they no longer want the item or accidentally purchased the wrong product, as long as the item they are returning remains in unused, resalable condition. In these instances, the customer is responsible for both return shipping and the shipping cost for a new product, if applicable. The company will issue a refund or store credit, depending on customer preference.

To diminish the possibility of miscommunication, Ministry Ideaz only accepts Return Merchandise Authorization (RMA) requests in writing via email. Order returns cannot be processed over the phone, and all customers returning an item must go through the RMA process before a returned item can be accepted. Different terms, including specific time limits, apply to each return situation, thus it is important to contact the company as soon as a problem is identified.

Ministry Ideaz Opens First Physical Location in New York

 

Ministry Ideaz pic

Ministry Ideaz
Image: ministryideaz.com

A family business based in Ecuador, South America, Ministry Ideaz provides handcrafted ministry supplies and products to Jehovah’s Witness ministries located domestically and internationally. Ministry Ideaz originally opened in 2003 through an online storefront with assistance from fellow Witnesses, and the business has recently undergone its newest venture: the opening of its first physical retail outlet.

For its first physical store, Ministry Ideaz selected Pine Bush, New York, located just minutes away from the US Branch of Jehovah’s Witnesses (Watchtower Farms) in Wallkill, New York and half an hour from the World Headquarters of Jehovah’s Witnesses in Warwick, New York. The physical storefront is located at 2412 Route 52.

Featuring hardwood floors and classical décor, the storefront celebrated its grand opening on July 3, 2017, and offered free post cards to customers who checked-in on Facebook prior to their arrival. Stocked products focus on the business’ handcrafted items, including shirts, bags, hats, cards, and other wares. For more information, visit www.ministryideaz.com.

Scripture-Based Greetings from Ministry Ideaz

Scripture-Based Greetings  pic

Scripture-Based Greetings
Image: ministryideaz.com

Ministry Ideaz provides high-quality ministry supplies to Jehovah’s Witnesses. Based in Quito, Ecuador, the family-owned company ships its products around the world, having proven itself as a major, high-volume customer to international shipping company DHL and the Ecuadorian postal service. Ministry Ideaz began by offering handcrafted, locally sourced leather goods, including Bible covers and ministry bags. Today, it also offers greeting cards, calendars, planners, and a wide array of other products.

The company’s multiple sets of theocratic greeting cards include themes for a variety of occasions. With messages based on the scriptures, the cards can bring words of caring and thoughtfulness to loved ones in need of encouragement and good cheer.

Value packs make these beautiful cards even more of a value. For example, the “Every Occasion” bulk pack includes a total of 30 cards. An extremely handy set to have on hand, this bulk pack gives customers the chance to respond quickly to events in the lives of friends, family, and fellow Witnesses.

Other packages that focus on particular themes – blessings, comfort, and “get well” – can be of particular use to those in the ministry.

Ministry Ideaz – From a Dream to Independence in Service to God

Ministry Ideaz pic

Ministry Ideaz
Image: ministryideaz.com

Since 2003, Ministry Ideaz has served as an online source for Jehovah’s Witnesses to purchase beautifully crafted leather and paper goods to assist them in their ministry and missionary efforts. Based in Quito, Ecuador, the company has established a global reach that even extends to its staff, which consists of support and administrative workers based in three additional countries. Ministry Ideaz continues as it began, as a family-run business centered on helping to bring people closer to God.

The company began with a dream.

Its founders, a couple hailing from Canada, followed their desire to serve as kingdom proclaimers by relocating to Ecuador. Money became tight, so commuting to and from Canada to earn a living became a frequent activity. They decided to try to sell some of the well-made leather goods available in Ecuador online, initially on eBay and later via their own website. Their earliest efforts were truly the product of hands-on labor, as they packed their products for shipping on their kitchen table.

Realizing the benefits of e-commerce, they opened what is now a leading online merchant focusing on the distinct needs of their own Witness community a decade after their move to Ecuador.

Ministry Ideaz Lil’ Anna’s Meeting Purse

Lil’ Anna’s Meeting Purse pic

Lil’ Anna’s Meeting Purse
Image: ministryideaz.com

A family-owned and managed online retailer, Ministry Ideaz manufactures and sells handcrafted leather goods, stationery, and games for Jehovah’s Witnesses around the world. Among the products sold by Ministry Ideaz is a collection of handcrafted bags designed for children, including the Lil’ Anna’s Meeting Purse.

Named after Anna the prophetess, who was one of the first people to recognize and bring honor to Jesus Christ, the Lil’ Anna’s Meeting Purse is ideal for storing the books and stationery that young girls need for meetings and ministry. Available in a range of pastel colors, the purse weighs just 14 ounces and features the quality stitching and workmanship that defines all Ministry Ideaz products.

In addition to the main compartment, which can store a Bible, magazines, or tablet computer, the purse has a front pocket for additional storage. The easy-grip handle and strong nylon zipper ensure the protection of items in the purse.

My Bible Story Puzzle Book by Ministry Ideaz

My Bible Story Puzzle Book pic

My Bible Story Puzzle Book
Image: ministryideaz.com

Ministry Ideaz empowers Jehovah’s Witnesses around the world by providing a wide range of products. Some Ministry Ideaz products, such as My Bible Story Puzzle Book, help Jehovah’s Witnesses educate young family members about the Bible.

Suitable for children ages 5 and up, My Bible Story Puzzle Book takes readers on a journey from creation through many of the key events in the Bible. The puzzle book features more than 40 pages of word scrambles, crosswords, and other puzzles that challenge children in a fun environment.

As they make their way through My Bible Story Puzzle Book, children develop a greater understanding of key Biblical terms and passages. Further, the book can bring families together as an ideal evening activity based on Biblical teachings.

My Bible Story Puzzle Book is made of 90-gram paper with a 300-gram card stock cover. A special plastic coating offers enhanced durability to the cover.

The Benefits of Playing Board Games With the Family

 

Ministry Ideaz Website Security Features

Website Security pic

Website Security
Image: support.ministryideaz.com

Bolstered by thousands of positive website and product reviews, Ministry Ideaz maintains a reputation as a top online retailer. One reason Ministry Ideas has earned this reputation is the company’s dedication to the security of its customers.

The Ministry Ideaz website offers the following security features:

Antivirus protection. Dedicated antivirus software prevents malware and other threats from reaching the website’s network.

Encryption. Sensitive data undergoes encryption to protect it from interception and misuse. The website uses Secure Socket Layer (SSL) encryption, which authenticates data transmissions, scrambles the information sent by the website, and ensures there are no alterations to the data received by the website.

Firewalls. Strong firewalls prevent unauthorized personnel from accessing the Ministry Ideaz network.

Password lockout. Upon detection of account login attempts using incorrect passwords, the website locks the account to ensure there is no unauthorized access.

Auto timeout. Accounts log out automatically after extended periods of inactivity. Website users can improve this security feature by ensuring they log out of their accounts at the end of their sessions.

Ministry Ideaz Accepted to Bizrate Circle of Excellence

Bizrate Award pic

Bizrate Award
Image: blog.ministryideaz.com

Offering a range of supplies, including ministry bags, book covers, calendars, and interactive entertainment to Jehovah’s Witnesses, Ministry Ideaz has established itself as a leading online retailer. In recognition of this fact, Ministry Ideaz achieved acceptance the Bizrate Circle of Excellence in 2016, marking its fourth consecutive award.

As one of the United States’ largest consumer review resources for online retailers, Bizrate Insights is an established authority in the sector. It operates the Bizrate Circle of Excellence Award each year to offer recognition to online retailers that have achieved high satisfaction scores based on the reviews of millions of buyers.

In 2016, Ministry Ideaz was one of only 208 retailers to receive the award, having achieved higher-than-average scores in each of the award’s seven key indicators, which include ease of discovery, customer support, repurchase intent, and overall satisfaction

When speaking about the award, Ministry Ideaz founder Greg Holland spoke about the company’s commitment to providing convenience, quality shipping, and great products to its customers.